In stock item will ship within 5-10 business days.

Estimated delivery time after order has been shipped:

Switzerland: 1-2 days
EU: 2-4 days
Rest of the World: 4-10 days

Please note that made-to-order items can take up to 4-6 weeks for production and shipping. 
If you require it sooner, please contact us before placing your order at info@atelieronno.ch

Yes, we do ship worldwide. Customers are responsible for paying all duties, taxes and other fees which are levied once your order reaches the country of destination.
Duties on goods vary depending on the type of product and the destination country. Additional charges and duties may also apply, depending on the item. For more information, please contact you local customs office.

Yes, all non-discounted items can be exchanged for up to two weeks after the items were received. They must show no signs of use & be returned in their original packaging.

Please note that the customer is responsible for the return shipping costs and will be refunded the total amount minus the initial shipping cost.

We can not offer returns, exchanges or repairs from international customers due to the shipping costs.

If you wish to make a return, please contact us first at info@atelieronno.ch.